Setting up effective employee onboarding looks a lot like starting a game of cards. To see how, we’ll need to take a closer look at what we call the Blackjack Method of Onboarding.
Imagine sitting down to play cards with a group where some people think they are playing Poker, some Blackjack, and still others Hearts. One poor sap even thinks the game is Uno.
How would that game go? How long would you continue playing before you give up and leave to do something else?
Goals and feedback are vital in any enterprise, whether it’s a competitive game, a home improvement project, or a company. Without them, there’s no driving force moving you forward, spurring you to bigger and better things.
Unfortunately, many companies fail to keep this simple truth in mind in developing and onboarding their employees. Oftentimes, managers are looking for a Full House while employees are trying to decide if they should stand pat at 17. As a result, employees don’t accomplish the goals the manager has set, and the manager does not provide the support the employees expect. Both sides upset the other, and the company loses time and money.